Malcolm Gladwell
Think you can easily read people you have just met? The truth is that human beings are wired to trust others by default, leaving us vulnerable to deception and tragic misunderstandings.
Humans naturally assume that strangers are telling the truth until overwhelming evidence proves otherwise.
Overconfidence in our ability to read body language and demeanor often leads to poor judgment and missed deceptions.
Cultural differences and rushed encounters can easily escalate routine interactions into severe conflicts.