
Robert B. Cialdini
Discover the hidden psychological triggers that marketers and leaders use to effortlessly guide your decisions and behaviors every day.
People feel a deep obligation to return favors, meaning that giving something of value first significantly increases the likelihood of compliance.
Individuals strive to align their current actions with their past commitments, so securing a small initial agreement often leads to larger subsequent approvals.
When facing uncertainty, people look to the actions and behaviors of similar individuals to determine the correct course of action.