
Charles Duhigg
Do you ever feel like you are speaking a different language than your partner or coworkers? Anyone can learn the secret skills required to unlock deeper connections with others.
Every conversation falls into a practical, emotional, or social category.
Supercommunicators use the matching principle to align their conversational style with the mindset of the person they are speaking to.
Asking deep questions about a person's values and experiences helps reveal the true underlying goals of any discussion.