
Marty Cagan, Chris Jones
A feature list tells a team what to build. An empowered team gets a customer or business problem to solve, coaching from leaders, freedom to choose a solution, and accountability for results.
Leaders must act as coaches who develop their team members rather than micromanagers who dictate solutions.
Empowered product teams are assigned customer or business problems to solve and are trusted to figure out the best solutions.
A clear product vision and strategic context help teams stay focused on the most important problems instead of chasing requested features.